Premium (nominal fee) Services

Prices are subject to change.
10% discount is available with the purchase of two or more group workshops with a total price of $100 or more.

You may qualify for free services if you meet income eligibility guidelines.
To inquire about your eligibility, contact
Rosemary Beaudry at 781.932.5525, or rbeaudry@detma.org.

Personal/Professional Development:

 

Basic Résumé Package

Staff will type, format, and print your résumé on bond paper (10 copies).- $60.

Customer Service

Extensive 20-hour course in customer service skills. This course uses behavioral objectives, demonstrations, skills practice, and reinforcement to learn appropriate ways of providing excellent customer service. Instructor presents major learning points, leads a discussion on the advantages of the skill, and demonstrates the skill. Participants practice through role-play situations, group cases, and exercises. schedule and fees

Acing the Interview

Are you getting interviews but not getting a job offer? It could be your interviewing skills - or lack of them! Learn where other candidates most often fail and how to beat out your competition before, during and after the interview. Get tips on pre-interview research, the right questions to ask, addressing the salary issue, and appropriate post-interview follow-up. This interactive class includes practice questions. Bring your toughest interview questions and be prepared to participate. - $69. calendar

Job-Search Networking Group

Stay motivated with focused networking, and job leads. New job search topics presented at each meeting. Meetings are held in the evening, bi-weekly. more info - $15 for Lifetime Membership. calendar

New for 2012!

Word Level I – 5 hours

Learn about the Microsoft Word 2010 environment, including the Ribbon and customizing the Quick Access Toolbar. Create and format documents for personal and business use and learn skills to format a document including tabs, tables, headers and footers, and clipart. - $99. calendar

PowerPoint Level I – 5 hours

Learn Microsoft PowerPoint 2010 and how to create, edit, modify, and enhance effective professional presentations that include transitions and animations.  Use the Internet, Microsoft Word and Excel. Adding Animations and Slide transitions, timings, sound, and controlling the slide show. - $99. calendar

Excel Level I – 5 hours

Learn the basics of Excel 2010 such as entering data, formatting a worksheet, and creating formulas. Concentrate on Excel 2010 formulas and copying formulas, as well as database functions: sorting, filtering and subtotaling. - $99. calendar

Excel Level II – 4 hours

Learn advanced features of Excel 2010 including If and Vlookup functions, Formulas across worksheets, Macros, and Pivot Tables. - $89. calendar

QuickBooks – 5 hours

This QuickBooks training class covers the fundamentals of using QuickBooks 2011 to track the finances of a small business. Students will get acquainted with the QuickBooks environment and be introduced to using everyday transactions needed to keep track of selling, buying, inventory, employees, and vendors. - $99. calendar

Technical Development

Advanced Internet

Learn advanced internet searching strategies to help uncover jobs and information that will be helpful in your job search. You should have a basic understanding of computers and be comfortable with the internet in order to take this class. Please inquire with library staff. - $30. calendar

Basic Computer Skills II

Hands-on course focuses on basics of using a computer. Learn to use the desktop, taskbar, icons, minimizing, maximizing, restoring and closing windows. Learn the basics of several software programs as well as the Internet. Prerequisite: Keyboarding skills. Note: If you need keyboarding skills, online tutorials are available. Please inquire with library staff. - $30. calendar

Microsoft Outlook

In this hands-on course you will learn quick tips and detailed instruction on using Outlook 2007 features including creating and organizing emails with folders, distribution lists, creating auto signatures, adding attachments, using read receipts, blind copying, flags, out of office reply, managing contacts, appointing tasks, using calendar views, scheduling appointments and meetings. Prerequisite: Ability to use a mouse well and have adequate typing skills. MS Word knowledge preferred. - $69. calendar

Microsoft Publisher

In this three-hour class you will learn how to create and prepare publications for printing such as newsletters, brochures, flyers, and calendars. Prerequisites: Strong keyboarding and word processing skills, MS PowerPoint skills. - $69. calendar

Introduction to Microsoft Word

Learn about the 2007 MS Word environment including the ribbon and customizing the Quick Access Toolbar. Learn to create and format documents for personal and business use. Prerequisite: Keyboarding and Basic Computer Skills. - $69. calendar

Intermediate Microsoft Word

In this three-hour intermediate course, learn MS Word 2007 skills to format a document including tabs, tables, headers and footers, and clipart. Prerequisites: Intro to Word course or knowledge of Microsoft Word, and basic computer fundamentals - $69. calendar

Advanced Microsoft Word

Learn how to use advanced topics in MS Word 2007 such as Mail Merge, Macros, Labels and Envelopes, Styles, and Templates. Prerequisites: Intermediate Word course or knowledge of basic word formatting features — $89. calendar

Introduction to Microsoft Excel

In this introductory course, you will learn the basics of Excel 2007 such as entering data, formatting a worksheet, and creating formulas. Prerequisites: Knowledge of Microsoft Windows, proficient in basic computer skills. - $69. calendar

Intermediate Microsoft Excel

This three-hour class concentrates on Excel 2007 formulas, copying formulas, as well as database functions: sorting, filtering and subtotaling. Prerequisite: Introduction to Excel course or knowledge of Excel basics - $69. calendar

Advanced Microsoft Excel

In this four-hour class, you will learn advanced features of Excel 2007 including If and Vlookup functions, Formulas across worksheets, Macros, and Pivot Tables. Prerequisites: Intermediate Excel course or knowledge of Excel formulas. - $89. calendar

Introduction to Microsoft PowerPoint

Learn MS PowerPoint 2007 and how to create, edit, modify, and enhance effective professional presentations that include transitions and animations. Prerequisites: Knowledge of Microsoft Windows, basic computer fundamentals - $69. calendar

Advanced Microsoft PowerPoint

In this 4-hour class you will use the Internet, MS Word and Excel. Adding Animations and Slide transitions, timings, sound, and controlling the slide show. Prerequisites: Introduction to PowerPoint course or knowledge of PowerPoint 2007 - $89. calendar

Introduction to Microsoft Access

In this four-hour introductory session, you will learn the basic skills necessary to begin using Access as well as designing tables, queries, forms, and reports. Prerequisites: knowledge of Microsoft Word and proficient in basic computer skills. - $89. calendar

Intermediate Microsoft Access

This class will build on skills learned in the beginner MS Access class, and will focus on designing more efficient and automated Tables, queries, forms and reports. Prerequisites: Introduction to Access course or knowledge in Access - $89. calendar

WorkSmart: Microsoft Office Specialist Program

Learn more about this extensive program.